Unified Communications Diagnostics

Processor

Processor x86 or x64, running at a minimum speed of 2 GHz

Memory

8 GB

Hard disk space

300 MB on system drive for application.

Historical reporting database requires additional space.

For more information, see the Unified Communications Diagnostics Deployment Guide.

Local Windows Administrator privileges are required on the computer where the product is installed. For more detailed permissions for operating UC Diagnostics, see the Unified Communications Diagnostics Deployment Guide.

Operating System

One of the following:

• Microsoft Windows 8 (32 bit or 64 bit)

• Microsoft Windows 8.1 (32 bit or 64 bit)

• Microsoft Windows Server 2012 (64 bit)

• Microsoft Windows Server 2012 R2 (64 bit)

• Microsoft Windows 8.1 with update (32 bit or 64 bit)

• Microsoft Windows Server 2012 R2 with update (64 bit)

• Microsoft Windows Server 2016 (64 bit)

NOTE: To run health tests against Office 365, UC Diagnostics must be installed on a 64-bit operating system.

Database

One of the following:

• Microsoft SQL Server 2012 SP 4

• Microsoft SQL Server 2012 Express Edition SP 4

• Microsoft SQL Server 2014 SP 2

• Microsoft SQL Server 2014 Express Edition SP 2

• Microsoft SQL Server 2016 SP 1

• Microsoft SQL Server 2016 Express Edition SP 1

• Microsoft SQL Server 2017

• Microsoft SQL Server 2017 Express Edition

NOTE: If you are installing the database on a remote computer, ensure remote connections are enabled on the SQL server and you have sufficient permissions to create/modify the database.

NOTE: If you are using SQL Server Always On, you must have configured an availability group listener that connects to the primary replica. For SQL Server 2017, only availability groups that deploy on a Windows Server Failover Cluster (WSFC) are supported.

Diagnostic Services (Health Tests) for all environments

The following software is required for diagnostic services (health tests) to run on any environment:

• Microsoft .NET Framework 4.5.1 or later

• Microsoft Data Access Components (MDAC) 2.8

NOTE: MDAC 2.8 comes with your operating system. If MDAC is uninstalled, UC Diagnostics will not run.

Diagnostic Services (Health Tests) for Exchange 2007

• Exchange Management Console (EMC) 2007 Service Pack 1 and Update Rollup 1 or later

If your organization is mixed and contains Exchange 2007 servers, you must install EMC 2007 Service Pack 2 or later.

The Exchange Management Tools version installed on your UC Diagnostics computer must match the Exchange version installed on your Exchange server. For example, if you have Exchange 2007 Service Pack 2 installed on your Exchange server, Exchange Management Console 2007 Service Pack 2 must be installed on your UC Diagnostics computer.

• Exchange Server MAPI Client and Collaborative Data Objects(MAPI CDO) 1.2.1 (Build 6.5.8320.0 or later)

Microsoft Outlook should not be installed on the same computer on which MAPI & CDO is installed. For more information, see the following Microsoft knowledgebase article http://support.microsoft.com/kb/266418.

Diagnostic Services (Health Tests) for Exchange 2010

• Microsoft PowerShell 2.0 or later

• MAPI Client and Collaborative Data Objects (MAPI & CDO) 1.2.1 (version 6.5.8320.0 or later).

Diagnostic Services (Health Tests) for Exchange 2013

• Microsoft PowerShell 2.0 or later

• MAPI Client and Collaborative Data Objects (MAPI & CDO) 1.2.1 (version 6.5.8320.0 or later)

Diagnostic Services (Health Tests) for Exchange 2016

• Microsoft PowerShell 2.0 or later

Diagnostic Services (Health Tests) for BlackBerry

• MAPI Client and Collaborative Data Objects (MAPI CDO) 1.2.1 (version 6.5.8320.0 or later)

Diagnostic Services (Health Tests) for Lync

• Microsoft PowerShell 2.0 or later

Diagnostic Services (Health Tests) for Skype for Business

• Microsoft PowerShell 2.0 or later

Diagnostic Services (Health Tests) for Office 365 (Exchange Online and Skype for Business Online)

• Windows PowerShell 3.0 or later

• Microsoft Online Service Sign-in Assistant

• Windows Azure Active Directory for Windows PowerShell

You can download Microsoft MAPI & CDO from the Microsoft web site here: https://www.microsoft.com/en-us/download/details.aspx?id=42040

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Diagnostic Console for all Environments

• Microsoft .NET Framework 4.5.1 or later

Diagnostic Console for Exchange 2007

• EMC 2007 Service Pack 1 or later

Diagnostic Console for Exchange 2010

• Microsoft PowerShell 2.0 or later

Diagnostic Console for Exchange 2013

• Microsoft PowerShell 2.0 or later

Diagnostic Console for Exchange 2016

• Microsoft PowerShell 2.0 or later

Diagnostic Console for Lync 2013/ Skype for Business 2015

• Microsoft PowerShell 2.0 or later

Web Reports

For installing Web Reports, you need one of the following:

• IIS 7.0 or later with the following enabled:

  World Wide Web Services or Web Server (IIS)

Application Development Features: ASP, ASP.NET, Server-Side Includes

Security: Windows Authentication

-OR-

• IIS 8.0 or later with the following enabled:

  World Wide Web Services or Web Server (IIS)

Application Development Features: ASP, ASP.NET 3.5, Server-Side Includes

Security: Windows Authentication

For viewing Web Reports, you need:

• Internet Explorer 9.0 or later

Requirements for specific operating systems:

• If you are using Windows 7, you must enable Static Content and Default Documents in IIS to view Web Reports.

• If you are installing Web Reports on a remote computer, you must use SQL Authentication.